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I have had to call the customer service approximately three times in the past month because they have overcharged my account and did not provide me with the upgrade that was promised to me when I changed my plan.I have never experienced such a rude and inconsiderate customer service representative than when I deal with century link loyalty representatives.And finally, the entire city of Phoenix is covered by the network of Megapath.
Every month my bill is higher than I was told it would be.
The wifi is so slow and freezes up even if I am right next to the router.
Heather Mc Donald I have Cox for our Internet needs and have had few problems.
What problems we have had have not always been easy to solve due to calls being transferred or dropped, but, all in all, the experience has been more pleasant than not.
Not to mention the internet quality is terrible for the price to begin with.
Jeffrey B Century Link has great promotional deals, but they have terrible customer services, especially when it comes to the loyalty representatives.
First off every month I receive a bill that is constantly increasing.
Then I have to stay on the phone with them for at least an hour trying to figure all the billing errors.
I have not had an issue with speed ever, and I play a graphically intense MMO so that is very important to me.
My only issue is one that I have across the board with any ISP I have ever had, and that is price. Way too much, especially compared to other countries with the same speed and quality of internet.